Application Development & Support
Expertise that keeps your unique business applications ahead of the curve.
From the architecture of new applications, through to design, development and consulting, we cover the application lifecycle, fortified by our 24×7 support services.
We can help you build a bespoke application from the ground up or help you salvage an underperforming one. Our personal approach means we can jump in and develop solutions that give you options not available “off-the-shelf” while still adhering to your business needs.
Using proven development methodologies, tools, and technologies, our local Australian experts can help you reduce risk and improve your time to market.
Once your application is in our care, this will enable you to focus on innovation, not maintenance, with a fully managed environment with BlueDiamond 24×7 monitoring and outage protection.
From the energy sector? Experience the innovation of our AEMO Application.
Mary Lamont, Senior Manager, Application Services
Application Support Service
We support for your business applications across various platforms, technologies and deployments.
In order to carry out day-to-day business functions smoothly, you need your applications to be consistently available and performing at an optimal level. Maintenance and support requires domain experts who can ensure that all your applications are in good health and help you address challenges that arise over time.
BCS’s Application Support service provides a single point of contact for customers requiring technical support, request for service or general assistance for their business applications. This includes business critical and non-critical applications across various platforms, technologies and deployments such as cloud, hybrid and on-premises.
Our support packages include:
- Tiered Service Model
- Local 24x7 support
- Onsite & Remote support
- Flexible & Scalable options
Say goodbye to service outages and hello to your insurance policy for availability.
Our bluediamondᶟ tool is an all in one monitoring service for your databases, applications, and infrastructure, providing you with peace of mind that your mission critical environments are being carefully managed.
- 24/7 monitoring & proactive alerting
- Improved trend analysis, monitoring and proactive alerting
- Problem and incident recognition
- Fully scalable and customisable
- Easily add and configure new technologies & components
- Uplift security protocols & doesn’t store client data.
- 10+ years of BCS innovation
- Leave the worrying and remediation to us.
Australian Energy Market Operator
Since 2006, Blue Crystal Solutions have been providing “worry free” managed services for business critical Australian Energy Market Operator (AEMO) environments to gas and electricity generators and retailers who are subject to the AEMO regulations. Now we have 100+ Energy Market Applications under our support.
- Application & database administration for highly available AEMO environments
- Monitoring of AEMO software including data downloads
- Regular reporting including AEMO bulletins, change and market notices
- 24×7 service to ensure environment uptime
- Develop & support custom AEMO related applications, interfaces & reports.
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Understand what our cloud and cloud managed services can bring to your organisation and more.
We are continuing to grow and are looking for an Application Support and enhancement team member to join our Adelaide based team.
Blue Crystal Solutions is growing and are looking for an experienced Technical Consultant to join our Adelaide office. We are after a candidate who is willing to work as part of a team to deliver exceptional outcomes for our business and our customers.
In an era where data breaches and security threats loom, the significance of robust database security cannot be overstated. Blue Crystal Solutions, a pioneer in database management and security, has once again demonstrated its unparalleled expertise and commitment to safeguarding digital assets.