Preventing outages to provide continous, world class management of your services.
Our bluediamondᶟ tool is an all in one monitoring service for your databases, applications, and infrastructure, providing you with peace of mind that your mission critical environments are being carefully managed.
Through bluediamondᶟ, we can identify issues before they affect your operations. A bespoke and customisable service, we can tailor email notifications for events that matter to you, help drive optimal performance, and with modern application security, this means your data is more secure than ever.
Key features include:
How does it work?
bluediamondᶟ collects environment metrics and logs for your databases, applications and infrastructure.
Your environment is constantly monitored for events and issues with information available to our support team via a web portal, allowing drill down from alerts into specific related data.
If an error is identified, our team is alerted 24/7 and then work together with stakeholders to remediate & minimise disruption.
Additional alerting out of hours via SMS and automatic escalation for P1 & P2 incidents also occur to minimise disruption.
Understand what our services can bring to your organisation and more.
Using Primesize to reduce operational costs and prepare for a long term cloud strategy
Catholic Education of South Australia (CESA) utilized Primesize to provide an environment review of their databases. CESA were able to identify IT resources that could be optimised, this enabled them to reduce the cost of operations and position themselves for a long term cloud strategy.
Using innovation, AI and Machine Learning to maximise our client’s potential
Innovative digital services, curve altering business ideas through AI/ML-led experiences are becoming more and more prevalent in IT solutions. This is exactly where BCS are focusing.
5 Reason To Work With A Local IT Managed Service Provider
Developing strategic partnerships with outsourced IT managed service providers can be successful and deliver tangible business benefits such as reduced IT spend and operational efficiencies, if an Managed Service Provider (MSP) is the right fit for your business.