AEMO Services
With 100+ Energy Market Applications under our support, we can help yours.
Since 2004, Blue Crystal Solutions has provided “worry-free” managed services for business-critical Australian Energy Market Operator (AEMO) environments to gas and electricity generators and retailers subject to AEMO regulations.
We have been the trusted partner for organisations relying on our expertise in maintaining the health and stability of their AEMO Market Management System (MMS), Market Information Bulletin Board (MIBB) and Short Term Trading Market (STTM) environments, along with the associated AEMO Participant Data Replication (PDR) application suite.
At the heart of our comprehensive managed services lies bluediamond³, our cutting-edge proprietary application, cloud, and database monitoring system. With its advanced capabilities, bluediamond³ ensures the successful loading of data and safeguards the overall health and functionality of all components within AEMO environments.
Our AEMO Support Services
- 24x7 Application Support
- 24x7 BlueDiamond³ protection
- AEMO Application Security Assessment
- Upgrades & Patching
- Database Management
- Supports Custom AEMO related applications, interfaces & reports.
- Monitoring of AEMO software including data downloads
- Regular reporting on AEMO bulletins, change and market notices
Supporting critical Energy Market technology for leading brands since 2004.
Could your Energy Market Application have security vulnerabilities?
Don't wait until it's too late.
Innovative technology that's nationally recognised.
The iAwards unearth, recognise and reward excellence in Australian innovation that is making a difference and has the potential to create positive change for the community.
We’re pleased to announce that our innovation behind the tech supporting AEMO achieved a finalist status in the 2023 Australian Industry Information Association (AIIA) State iAwards. The AIIA is a peak representative body and advocacy group for the IT and Digital Community.
Client Story
Upgrading pdrLoaders Application to ensure seamless connectivity for Australia's Energy Market Participants
Blue Crystal Solutions recently upgraded critical pdrLoaders for major clients, ensuring compliance and seamless market participation. Since 2004, Blue Crystal Solutions has provided “worry-free” managed services for business-critical Australian Energy Market Operator (AEMO) environments to gas and electricity generators and retailers subject to AEMO regulations.
Application Support Service
We can support your business applications across various platforms, technologies and deployments.
In order to carry out day-to-day business functions smoothly, you need your applications to be consistently available and performing at an optimal level. Maintenance and support requires domain experts who can ensure that all your applications are in good health and help you address challenges that arise over time.
Blue Crystal Solutions’ Application Support service provides a single point of contact for customers requiring technical support, request for service or general assistance for their business applications. This includes business critical and non-critical applications across various platforms, technologies and deployments such as cloud, hybrid and on-premises.
Application Support Packages
- Tiered Service Model
- 24x7 BlueDiamond³ protection
- Face to Face & 24x7 support
- Onsite & Remote options
- Flexibile & scalable options
What our clients are saying
Say goodbye to service outages and hello to your insurance policy for data availability.
Our bluediamondᶟ tool is an all in one monitoring service for your databases, applications, cloud and infrastructure, providing you with peace of mind that your mission critical environments are being carefully managed.
- 24/7 monitoring & proactive alerting
- Problem and incident recognition
- Fully scalable and customisable
- Easily add and configure monitoring of new technologies and components
- Uplifts security protocols & doesn’t store client data.
- 10+ years of BCS innovation
- Leaves the worrying and remediation to us.
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